Youkecs helps you effectively organize and track the calls, emails, notes and documents related to your customers,
set tasks for your next step, and make decisions for your team.
Customer info in one place
Sharing contact details, information and todos on one page for per customer, make it's easy and fast to search or locate.
When has the customer contacted you? what has been discussed? what should you do next? All of these are on one page right at your hand,
which will impress the customers, and it also makes a big difference to your business.
Case integrates info by multiple customers
Contacts, notes and files related to an event will automatically be grouped together on one page,
Youkecs helps you track the progressing of the event.
Todo list, helps sorting out affairs
Too many contacts, too many calls, emails, notes, photos, files, and tasks to be done!!
Who is this person? When was the last time we contacted him? What was discussed? Has anyone else in the company contacted him before? What should I do next?
With simple and practical task setting, Youkecs helps you keeping track all of these problems!
Personal assistant for your team
Contacts, correspondence, and files are shared by the whole team, so everyone knows what others have done.
There are no more problems such as
"Miss Zhang has a customer's phone number, but he is not in the company today",
"I don't know that boss wanted the file to be printed last week",
"I didn't know that you had already called Mr Ferady, I called him again",
"That document was made by Miss Willow at that time, I don't have that document, I have to contact her" and so on.
File sharing, pictures preview instantly
Documents are directly related to customer transactions, making it easier to build a customer database and find relevant documents more effectively. Uploaded GIF, JPG, and PNG files will be abbreviated on the page for easy viewing.
Private security matters
User password protection, system security from prying eyes.
You decide who to invite and what content is allowed to be accessed.
You set up a transaction and specify who is visible to the transaction. Contacts and records can also be accessed.
Account data is logically isolated, and data security and privacy can be guaranteed.
Internet server, equipped with professional firewall, 24-hour monitoring, to ensure the security of your data, equipped with SSL security protection measures (the same level of security as online banking).
Multiple ways of accessing, No software installation is needed.
Youkecs is an elegant, easy-to-use and web-based application. You don't need to download, install, or configure anything (no IT department required!).
All you need is a web browser and an internet connection, which is as easy as visiting a web page.
You can use Youkecs on a PC, a tablet or a smartphone by Chrome, Firefox, Safari or Edge browsers.
Of course, there is no need to consider the differences between operating systems such as Windows, Linux, and Mac OS.